WHAT KIND OF INFORMATION DO WE COLLECT FROM YOU?
WONDERS collects personal information by several methods, when you place an order, when you take part in a competition, promotion and/or other activities in which we request said information. When you place an order with WONDERS, we need to save personal particulars such as your name, address, e-mail address, telephone number, mail address and invoicing address of the credit card so that we can process and complete your order. Besides, we can also obtain information such as the result of the authentication or identity verifications. If you wish to be included in our list of addresses, we will request a previous authorization.
Likewise, when you visit our web page, we will collect the data known as “clickstreams” (server address, domain name, etc.). This information, along with the details you have provided us with, will allow us to adapt to your needs during your next visits.
We will only withhold your personal information during a reasonable period of time with the aim of meeting the goals it was collected for.
HOW DO WE USE IT?
WONDERS may use your personal information to process orders and payments. We will use your details to execute and deliver your orders and manage your account. The personal information you provide us with may be disclosed to credit reference or fraud prevention agencies that may keep a record of this information.
The personal information that you provide us so that we can process and deliver your order, may be used in accordance with the provisions of the Terms and Conditions.
We may use your information to organize events, create statistics or other applications of the web page and to provide you with the services available in the web page. If there is a legal obligation, we may disclose your information to another regulating and competent authority. We may also disclose your information as a response to a lawful and compulsory application from a competent authority or following a court order or, in any other case, in accordance with the applicable law, rule, legal procedure or enforceable government demand established by law; to observe the Terms and Conditions including the investigation of potential infringement with regard to said Terms and Conditions, to detect, prevent or deal with fraud, with security or technical matters in any other way; or to protect from imminent damages to the rights and ownership of WONDERS.
We may also use your personal information to send you information and materials by e-mail and /or SMS, including details of the product and special offers and newsletters that may be of your interest. They may be related to our products or products from our commercial partners and/or licensees. This information will only be sent to you if you previously authorize us.
Furthermore, we may use your personal information to analyze your visits to the web page and to establish the individual and collective interests from visitors to the web page. This will provide us with information allowing us to improve our products, services, roles or promotions that may be of your interest, and to improve the design of the web page to better meet our users’ needs.
Likewise, we collect your particulars through different forms included in the web page so that you can process cancellations, refunds and/or changes in connection with the products purchased from WONDERS and also to be able to answer your queries, to send you our Newsletter, to manage your complaints, and to include you in the recruitment procedures organized by WONDERS to work in our offices or shops if you request it and previously authorize it.
HOW DO WE PROTECT YOUR INFORMATION?
We use our best endeavours to guarantee the security, integrity and privacy of the information you provided us with. In order to guarantee the security of your particulars, we have established a number of security measures and guarantees. Your particulars are stored in safe nets to which only a limited number of persons owning special rights of access and binding themselves to keep confidentiality about this information can gain access. Besides, we will take reasonable measures to ensure that partners to whom we transfer the data offer sufficient protection for said personal information.
In spite of these measures, when you provide your particulars on the Internet, there is always a risk that said information may be intercepted and used by third parties the control of which is beyond our means. Although WONDERS uses its best endeavours to protect your particulars and privacy, we cannot guarantee the security of the information that you provide through the Internet at your own risk.
ACCESS, RECTIFICATION AND CANCELLATION OF YOUR PARTICULARS
In accordance with the applicable legislation in the matter of Data Protection, you have the right to access, rectify and /or cancel your particulars as well as to revoke your consent to receive information about promotions and other matters of interest related to WONDERS from time to time. For these purposes, you may send a request to:
WONDERS (att. Customer Service)
C/ Santiago Ramon y Cajal Nº17. Elche P.I.
Torrellano (Elche, Alicante)
03203 Alicante. Spain.
ABSENCE OF WAIVER
If WONDERS does not apply a provision established under previous paragraphs, this will not be understood, in any case, as a waiver to said provision.